* Accessible and clear language and definitions of key terms make these books suitable for beginners, improvers and students whose first language isn't English. * Step-by-step illustrated tutorials designed for Office 2010 software let learners work independently and progress through the course. * 'Check your understanding' features within each unit allow students to practise what they've learnt in bite-sized activities. * Learning is based on interesting and engaging scenarios and case studies so students understand their relevance. * End-of-unit assessment activities give students practice and help them build evidence for portfolio-based assessment.

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