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The Change Agents' Handbook: A Survival Guide for Quality Improvement Champions
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Applying Total Quality to Sales
Written for every salesperson, manager, or executive who is concerned and motiva...
Process Reengineering: The Key to Achieving Breakthrough Success
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Managing Finance for Quality: Bottom-Line Results from Top-Level Commitment
Not just for manufacturing, total quality management (TQM) can also improve the ...
Quality Handbook for the Architectural, Engineering, and Construction Community
Documenting Quality for Iso 9000 and Other Industry Standards
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Quality Function Deployment: Linking a Company With Its Customers
Incredibly American: Releasing the Heart of Quality
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A Beginner's Guide to Quality in Manufacturing
How to Use Regression Analysis in Quality Control (The Asqc Basic References in Quality Control, Vol 9)
An in-depth look at regression analysis in quality control, written from the qua...
Quality Costs: Ideas & Application (Vol. 11)
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