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2938 руб.

Customer-Centered Reengineering: Remapping for Total Customer Value

Автор: Edwin T., Jr. Crego, Peter D. Schiffrin, ISBN: 0786302984

This customer-driven approach to reengineering is essential for organizations wa...

1812 руб.

Synchroservice!: The Innovative Way to Build a Dynasty of Customers

Автор: Richard J. Schonberger, Edward M., Jr. Knod, ISBN: 0786302453

In Synchroservice!, Schonberger, teaming up with Edward M. Knod, Jr., targets le...

988 руб.

Practical Business Communication

Автор: Tim Saben, ISBN: 0786302275

no description

1229 руб.

Goal Management at Work

Автор: R. Hans Hilgermann, ISBN: 0786302259

no description

4016 руб.

Customer Service and the Telephone

Автор: Dennis Becker, Paula Borkum Becker, ISBN: 0786302240

no description

14252 руб.

High Performance Speaking

Автор: Marlyn Snider, ISBN: 0786302224

3342 руб.

Managing the Demands at Work and Home

Автор: Carol R. Galginaitis, ISBN: 0786302216

no description

3387 руб.

Coaching Skills: A Guide for Supervisors

Автор: Robert William Lucas, ISBN: 0786302208

1229 руб.

Purchasing for Bottom Line Impact: Improving the Organization Through Strategic Procurement

Автор: Lisa M. Ellram, Laura M. Birou, ISBN: 0786302178

Purchasing for Bottom Line Impact shows how the supply function can be key to ac...

1353 руб.

Managing Change at Work

Автор: Sheila J. Costello, ISBN: 0786301627

4910 руб.

Implement Environmental Audit

Автор: Ledgerwood Et A, ISBN: 0786301422

Environmental legislation and public expectations will have a dramatic effect on...

12009 руб.

CPA Firm Merger Strategies That Work

Автор: August Aquila, Allan Koltin, Marc J. Rosenberg, ISBN: 0786301260

This first-ever detailed guide, from the top consultants in CPA firm marketing a...

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