Info-line: Level 5 Evaluation: Mastering ROI
Автор:
Jack Phillips, Patricia F. Pulliam, 16 стр., издатель:
"American Society for Training & Development", ISBN:
1562862278, 978-1562862275
Outlines the ways HR practitioners (1)can demonstrate how training affects the organization's bottom line, (2) can explain the linkage between HR and business strategies, and (3) can illustrate a level of accountability for the HR department. Describesmethods of collecting data, isolating the effects of training, and the barriers and benefits to ROI. Job aid includes a data collection plan and an ROI analysis plan.
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