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2435 руб.

The IT Service Management Processes and Activities Roles and Responsibilities Job Description Handbook: All 52 ITIL Tasks, Functions and Job .. . Ready to Use - bringing Theory into Practice

Автор: Gerard Blokdijk, Ivanka Menken, 218 стр., издатель: "Emereo Publishing", ISBN: 1921523476

Complete Handbook of IT service Management and ITIL V3 Roles and Responsibilitie...

3316 руб.

Work From Home 100 Success Secrets - Live AnyWhere and Make Money - A Practical Guide for Working from Home

Автор: Linda Davis, 168 стр., ISBN: 1921523425

THE book to help YOU build a life working at home. This book is about informatio...

5260 руб.

Help Desk, Service Desk Best Practice Handbook: Building, Running and Managing Effective Support - Ready to use supporting documents bringing ITIL Theory into Practice

Автор: Gerard Blokdijk, Ivanka Menken, 124 стр., издатель: "Emereo Pty Ltd", ISBN: 1921523417

Covers every detail, including some missed in other books. This thorough book pr...

5442 руб.

IT Governance Metrics Measurement and Benchmarking Best Practice Workbook: Roadmap, Implementation and Management - Ready to use supporting documents bringing Theory into Practice

Автор: Gerard Blokdijk, Ivanka Menken, 216 стр., ISBN: 1921523409

A set of tools to deal with a challenging leadership issue. It is rare that you ...

5217 руб.

Knowledge Management Best Practice WorkBook: Roadmap, Transition, Management, Implementation and Project Plan - Ready to use supporting documents bringing Theory into Practice

Автор: Ivanka Menken, Gerard Blokdijk, 96 стр., ISBN: 1921523387

Everything in this book is tried, true, and respected in the field. The author h...

5267 руб.

The Change Management Templates Sourcebook - 13 Ready to use how-to workbooks, project plans and planning guides, tools, templates and checklists, Print and Download - The Complete Guide

Автор: Gerard Blokdijk, 104 стр., ISBN: 1921523344

This book and the instantly 13 downloadable files (details in book) containing h...

5652 руб.

The Project Management Templates Sourcebook - 44 Ready to use how-to workbooks, project plans and planning guides, tools, templates and checklists, Print and Download - The Complete Guide

Автор: George Brown, 344 стр., ISBN: 1921523328

This book and the instantly 44 downloadable files (details in book) containing h...

3316 руб.

Time Management 100 Success Secrets - The 100 Most Asked Questions on Skills, Tips, Training, Tools and Techniques for Effective Time Management

Автор: Jason Harris, 156 стр., ISBN: 192152328X

There has never been a Time Management Guide like this. 100 Success Secrets answ...

5260 руб.

The Financial Management Toolkit - The Missing Financial Management Planning, Process, Theory and Tools Guide - ITIL Compliant

Автор: Gerard Blokdijk, Ivanka Menken, Claire Engle, 124 стр., ISBN: 1921523271

Financial Management for IT Services (ITSM) is an IT Service Management process ...

5379 руб.

Disaster Recovery and Business Continuity IT Planning, Implementation, Management and Testing of Solutions and Services Workbook

Автор: Gerard Blokdijk, Jackie Brewster, Ivanka Menken, 196 стр., ISBN: 1921523255

Business continuity and disaster recovery are hot topics in IT these days and wi...

3302 руб.

BPEL 100 Success Secrets - Business Process Execution Language for Web Services- THE XML-based language for the formal specification of business processes, .. . protocols and SOA based integration

Автор: Tony Willis, 156 стр., ISBN: 1921523239

Excellent introduction to BPEL - the business process execution language. A numb...

3345 руб.

MIS 100 Success Secrets - Management Information Systems 100 Most Asked Questions: The Missing Management Information Systems Reference Guide

Автор: Pat Mansel, 192 стр., ISBN: 1921523085

This book is a good general introduction into the area of MIS. It explains basic...

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