Gifford and Elizabeth Pinchot confront head-on the key organizational issues that are threatening the very existence of today's corporations. They assert that "bureaucracy is no more appropriate to the information age than serfdom was to the industrial era. Only freedom and community will work." This book shows how to replace bureaucracy with more humane and effective systems for organizing and coordinating work. Gifford and Elizabeth Pinchot show how, by developing and engaging the intelligence, business judgment, and wide-system responsibility of all its members, an organization can respond more effectively to customers, partners, and competitors. They support the sweeping changes they propose with numerous examples of how these changes are alreadybeing implemented in such diverse organizations as AT&T, the Canadian National Railroad, DuPont, Russian entrepreneurial firms, Hewlett-Packard, and the U.S. Forest Service.

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