In every discipline, one of the most powerful tools in the hands of educators, researchers and managers is documented cases based on real life experiences of others. The strongest organizations are those that adopt "best practice" concepts from others and adapt them to fit their own situation. This is particularly true for IT implementation and implications. Success and Pitfalls of IT Management is a collection of actual, real life cases dealing with a variety of issues, trends, application, opportunities and lessons in the overall utilization of IT in organizations. Cases included in this book report not only successful utilization of IT applications, but also failures and mismanagement of IT resources and applications. These documented cases are tremendous sources of knowledge, ideas, innovation and lessons related to the utilization and management of information technology in modern organizations throughout the world.

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