Key Book Benefits: Delivers authoritative, field-tested best practices for working with Change Management. Covers the full lifecycle, from planning, design, and deployment. Includes access to content.theartofservice.com with job aids, utilities, and full downloads of all documents. Drive Better Productivity and Increase Success with this book - Starting Now Discover Real-World Best Practices-Without Paying Expensive Consultants You're investing in Change Management for one reason: to drive major performance improvements across your entire organization. Change Management Best Practices will help you do just that. Drawing on their experience with dozens of implementations, The Art of Service offers expert guidance on every aspect of Change Management design and implementation, with results-focused best practices for every area of the organization touched by Change Management, including sales, government, marketing, customer service, finance, legal, and IT. This is...

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