Cisco Unified Presence offers companies powerful opportunities to improve the productivity of their people. Building on the migration to IP telephony and the deployment of Cisco Unified Communications environments, Presence enables people to find each other faster, solve problems faster, respond to opportunities with greater agility, and increase customer satisfaction. This is the first complete guide for professionals who need to plan, deploy, configure, manage, support, or sell Cisco Unified Presence. Written by three of Cisco's leading experts, it walks readers through everything they need to know about the technology and its usage. The authors thoroughly cover: " Deployment models for user requirements based on work role or location " Base and client side configuration " Installation and troubleshooting from both server- and client-side perspectives " Practical applications for Unified Presence within several key vertical markets Walks readers step-by-step through base...

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