Book Description Get the best insights, tips, and techniques from respected educators at the University of Michigan Diabetes Research & Training Center--all in a Q & A format. Discover what to do when a patient just wants to be told what to do, how to foster a more positive attitude among patients with diabetes, and new ways to help patients address their fears. There are even a variety of tips for helping you improve efficiencies--from phone calls with patients to keeping your team on track.

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