Virtual working is a fact of life as companies manage teams of individuals dispersed on sites across the country or around the globe; take increasing advantage of improving technology and software to telecommute and teleconference; and begin to think about the human element in disaster recovery. The key to successful dispersed working is not technological expertise, but a clear understanding of what it takes to get the enterprise ready for virtual work, and of the skills for bonding individuals into cohesive, high-performance teams across distances and differences. This book provides that guidance - through work charts, vivid "composite" examples, definitions and actual cases - and shows how the technological tools support and expand the options for collaboration. It answers such critical questions as "What makes working virtually work?", "How do we start?", "How do you develop new leaders in a virtual environment?", "What skills do virtual managers and team members...

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