CTR's 245-page report addresses the forces and technologies shaping the information technology (IT) industry as it moves into the 21st century and focuses on how an organization's IT function must change to meet new business needs. The report details howthe information systems (IS) function in an organization must now implement technologies and strategies that add business value. Information Technology: A Changing Business Environment As information technology (IT) developments continually enable new business applications, success of organizations worldwide has become increasingly dependent on the effective creation, distribution, and use of information and knowledge. CTR's new report, Information Technology: Converging Strategies and Trends for the 21st Century, examines how information systems (IS) must now implement technologies and strategies that add business value, rather than simply automating old processes. The report addresses the forces and technologies shaping...

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