This book breaks the mold of how bosses viewed their employees in the past, and replaces it with an approach far more in tune with today's workforce. Instead of focusing on what a boss expects from employees, this book shows a boss how to consider what employees deserve from them and how to fulfill those expectations. A boss, manager or leader who approaches his or her role from this perspective, will be more able to generate and sustain employee productivity, loyalty, motivation, and teamwork. He or shewill use the key strategies presented within this book to establish the most effective culture and climate for the entire staff. Included in this book are steps any manager can take to treat employees with respect and trust from day one; take the time to get to know them as individuals; and to build upon the skills, abilities, and motivation that employees bring to the job.

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