Now in its 15th edition, Baldrige Award Winning Quality is the most widely used and recognized book on the Malcolm Baldrige National Quality Award. The 2006 Criteria includes 19 simple new questions, one for each of the Baldrige Criteria Items. This definitive reference for helping companies achieve world-class results is the only book on the Baldrige criteria to detail, in simple and straightforward language, every category, examination item, and area to address.

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