Be IN THE KNOW BEFORE YOU GO Doing business across borders is very different from doing business across town–subtle and not-so-subtle differences in attitudes and etiquette play a big role. Did you know? • A nod doesn’t always mean yes in China; it can mean the Chinese understand you, or it can be just a polite gesture. • Don’t use your power handshake; the Chinese handshake is generally quite soft. • Try not to let your impatience get the best of you; many Chinese will use this to their advantage. In the Know in China helps you: • Fit right in by understanding local manners, etiquette, and behaviors • Navigate through everyday life with tips for the whole family • Get an insider’s perspective on the social and business environment The book includes a FREE 60-minute CD with the key phrases you need to make a great impression.

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