"This book should be required reading for anyone involved in or concerned about volunteer member organizations - leaders, committee chairs, paid staff or interested members" according to David R. West, CAE, Executive Vice President of the Tennessee Association of Life Underwriters. D'Amour's book is jam-packed with simple, how-to solutions such as: How to hit your members' hot buttons, 7 tips to better business eetings, 15 tips for easier delegation, 100+ ways to spin a project and much more!

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