People want a life of quality, service providers want to deliver quality products, and evaluators, including policymakers, funders, and consumers want quality outcomes. The Handbook helps all three achieve this coveted goal. Quality of life veteran Bob Schalock joins hands with Dr. Verdugo from the University of Salamanca in Spain, to propose an international "generic" model of quality of life that all human service professionals can use to evaluate existing programs and services, and devise new ones.

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