Full of step-by-step interventions and procedures for dealing with potentially violent workplace situations, this hands-on guide offers reliable solutions for many anxious employers and managers. It explains how to conduct psychological assessment tests of employees, recognize warning signs, and communicate with troubled workers. Organizational factors that may trigger violence are pointed out, solutions are given on how to eliminate them, and crisis procedures and security features are discussed. Employers learn how to be safe and compliant with the law and when and where to seek legal and medical intervention. Human resource, management, and executive professionals will find practical assistance in determining how they can effectively reduce the risk of workplace violence in their organization.

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