The relentless pursuit of efficiency no longer yields the profits it once did because it requires a level of business predictability that no longer exists. In our high change, global economy responsiveness now trumps efficiency. The agile enterprise is an organization that uses responsiveness to make profits from a hundred small adjustments every day and from occasional big wins as opportunities arise. Soon, those companies that cannot make money from a hundred small adjustments and some occasional big wins will hardly be profitable at all. Learn the three key operating processes employed by the agile enterprise and see how they work together to deliver the responsiveness that generates profits in a high change economy. See strategies for the innovative and pragmatic use of people, process and technology that enable the agile enterprise to emerge. Case study examples from the author's own experience are provided to illustrate a proven and practical approach for ...

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