This book was written to help organizations and their members better manage stress. Through a simple framework, C-O-P-E, human resource managers are provided the tools with which to determine if they and their organization are in Control, are showing Outward signs of distress, have Personality predispositions that escalate or de-escalate stress levels, and are Energy-balanced. The theme is: If there is a stress problem, identify it, fix it, but never ignore it. Case histories are discussed to give managers a clearer understanding of what can go wrong with coping efforts, and what individuals and organizations can do to turn a bad situation around.

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