199 Ideas: Member Service and Engagement is full of ways to create exceptional member experiences, realize the competitive advantage of a high-service staff culture, and nurture an ever-more loyal base of member-ambassadors.Full of practical and executable ideas from welcoming new members to tips for meaningful volunteer involvement, this collection of ideas from membership professionals within the ASAE community is bursting with ideas to improve the everyday interactions with your constituents.Use the ideas for inspiration or adapt them to fit your needs. Your members and prospective members will notice and they'll tell others. You'll notice, too, with higher retention numbers!

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