Written by experienced process improvement professionals who have developed and implemented systems in organizations around the world, Interpreting the CMMI®: A Process Improvement Approach provides you with specific techniques for performing process improvement using the CMMI® and the family of CMM models. Kulpa and Johnson describe the fundamental concepts of the CMMI® model - goals, practices, architecture, and definitions - in everyday language, give real-world examples, and provide a structured approach for implementing the concepts of the CMMI® into any organization. They walk you through the myriad charts and graphs involved in statistical process control and offer recommendations for which tools to use.The book covers roles and responsibilities, people issues, how to generate meaningful documentation, how to overcome resistance to change, and how to track the success of your efforts. It provides examples of plans, policies, processes, procedures, and team...

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