I remember one of the first times our younger daughter Amber vented her anger at me for something I did. In reality, it was something I didn't do that made her mad. She had asked me to help her with a paper she was writing for a middle school class. The paper required a lot of research, and Amber didn't know how to go about doing the research. "There's nothing to it," I assured her flippantly. Then instead of showing her what she needed to do, I simply told her to get started, explaining that she would figure out how to do the research as she went along. She let out an exasperated sigh. "But Dad, I don't know how to-" "Amber, just get started," I insisted with authority, "and you'll figure it out." Then I left the room. (from the introduction) When the author understood his mistake, he was able to go and talk with his daughter. As she vented, he began to understand what a capacity parents have to make their kids angry, and how he could change his approach to communicating with his...

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