Litigation. Costly turnover. Lost business. Discrimination. These are the penalties workplace bias exacts from American business-penalties that companies cannot afford to pay. Calling on her 25 years of experience in the field, diversity expert Dr. Sondra Thiederman has found a way to prevent these losses by providing executives and managers with a step-by-step strategy for minimizing bias and maximizing the ability to effectively manage diversity. To that end-and ignoring the stifling rules of political correctness-Dr. Thiederman dissects the problems surrounding diversity in the workplace and offers specific, do-able strategies focused on creating individual change. Using real-life examples, practical tips, and exercises, she guides readers on a journey of self-discovery, intellectual awareness, and healing. The workplace and personal anecdotes in Making Diversity Work have been obtained from a research survey conducted by the author. Making Diversity Work outlines: ...

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