Find out how?and why?social service programs can exist only on paper Accountability in Social Services examines how?and why?social and human services programs can function even though they are monitored by written communication instead of face-to-face interaction. Author Jill Florence Lackey draws on her experience as a consultant for more than 50 social programs and as director of two nonprofit organizations to demonstrate the strong need for accountability mechanisms and more ethics-based leadership when running social service programs. This unique book walks you through the process of how "paper programs" emerge and operate, the monitoring mechanisms that are?and aren't?in place during program operations, and recommendations to increase accountability in the social service delivery system. The surprise is not that social service programs exist only on paper, but that these programs?some, very effective, others, out-and-out frauds?are...

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