Book DescriptionApproved by the Association of Medical Secretaries, Practice Managers, Administrators and Receptionists (AMSPAR) and relevant to the countries listed in the first bullet point. The outstanding resource goes beyond standard business administration to clearly define the role, practice, and qualities necessary to be a qualified medical secretary. Key topics include ethics, etiquette, communication, finance, clinical equipment, medical records, and drugs. * Supported by AMSPAR * Student friendly

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