"This is a major work of synthesis and insight that will prove invaluable not only to scholars and students but also to policymakers, large-system designers, and others concerned with the role of computers in society. Rochlin has mastered an amazingly broad body of literature, grasped its deeper implications, and presented his results in a highly readable form, well peppered with anecdote and narrative. He has also, and most importantly, hit upon the most important characteristic of the society-wide electronics infrastructures now being put into place: that such systems are socio-technical in nature and cannot be understood as mere hardware and/or software."--Paul N. Edwards, Author of The Closed World: Computers and the Politics of Discourse Voice mail. E-mail. Bar codes. Desktops. Laptops. Networks. The Web. In this exciting book, Gene Rochlin takes a closer look at how these familiar and pervasive productions of computerization have become embedded in all our lives, forcing us...

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