IT CAN'T CRASH, IT WON'T PUT YOU ON HOLD, AND IT NEVER TAKES LUNCH BREAKS. Your computer screen freezes after hours of work on the proposal due to your boas at 7 A.M. You try to save a masterpiece graph, and your computer reports "insufficient memory." You need a copy of your resume for your interview in an hour, and the printer is printing in an alien language. Your computer "crashes," and you haven't got a backup. If you've ever used a personal computer (and who hasn't), you know what these moments are like. Fear and frustration overwhelm you. You call every computer-savvy person you know, hoping that someone will provide the magic solution to save your document, your deadline, your job. Now, saving the day for thousands of PC and Mac users alike, comes The Geek Squad Guide to Solving Any Computer Glitch. You're not a dummy or an idiot, but you do need help. In plain English...

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