This softcover text centers on the importance of building effective relationships in the work place. Successful interactions with coworkers are essential to productivity and harmony on the job. The workshops provided help the user to understand work place relationships, follow and give instructions, give input to others, use listening and nonverbal communication, deal with barriers, negotiate with others, understand the "grapevine," and create effective electronic messages. Multimedia components enhancethe impact of the workshops so users can complete a variety of exercises on the computer, watch video footage of people effectively communicating on the job, and use the Internet to conduct further research.

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