Food and Beverage Service
Автор:
Bruce H. Axler, Carol A. Litrides, ISBN:
0471621765
This training manual covers every aspect of restaurant customer service for the positions of captain, waiter or waitress, and busser, written by two people who helped to make the Tavern on the Green one of the most successful restaurants in New York. Theperformance of each position is described, step-by-step, for different types of restaurants.
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