In our changing times, an ability to coach and get results through people is the single biggest determinant of management success. So if you’re a manager, HR professional, team leader or anyone else with responsibility for motivating and inspiring others, then it’s time you woke up to the fact that you’re also a coach. Coaching skills will be a key source of career advantage for years to come, and the sooner you learn and benefit from them the more effective you will become. Matt Somers has more than two decades of workplace experience and has taught coaching skills in multinationals and micro-businesses alike. For him, coaching is all about asking the right questions and listening carefully to the answers. Now, in Coaching at Work , he sets out a proven process of raising awareness, generating responsibility and building trust to enable you become a more effective coach. You’ll find a wealth of immediately actionable ideas, all of which...

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