This book contains selected papers presented at the seventh Conference on Working Group 3.7 of the Internation Federation for Information Processing. The focus of Working Froup 3.7 is on ITEM: Information Technology in Educational Management. The event toook place in Hamamatsu, Japan, and enabled the exchange of findings and ideas between researchers in educational management and information technology, policy-makers in the field of education, developers of ITEM systems, and vendors. The overall goal of the conference was to demonstrate and explore directions for developing and improving all types of educational institutions through ITEM. Contributions to this conference hailed from all over the world. The papers in this volume investigate how ITEM can support and improve educational practice at the level of instruction as well as at the institutional level, an analysis of the history of ITEM as a field of study and practice, results of researcdh on how training can promote...

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