The focus of the book is on supply chain management focus & the increased blending of service theory and applications with traditional manufacturing theory and applications. The authors have developed a new model to effectively illustrate and tie together SCM, business process management, with cross functional understanding. Where possible, the authors present coverage of creating processes, coordinating processes, and improving processes. The book will now have greater appeal to the broad undergraduate OM/SCM market because we effectively utilize the traditional model of Operations Management in the context of a broader model of Supply Chain Management.

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