When I wrote the first Juniper Networks software manual in the early summer of 1997, it was about 250 pages. When we shipped JUNOS Release 3.2 in March 1999, the JUNOS manual was just shy of 1,000 pages. I was dismayed at the prospect of having the manual be in two volumes and asked the development engineers to stop writing code. Of course, they didn't honor my request. At the time of this writing, the JUNOS documentation set is 5,700 pages in 13 separate volumes. Similarly, the hardware documentation set has grown from a single 120-page manual to more than 250 pages of documentation for each of six platforms. When our long-time publishing consultant, Patrick Ames, suggested that we might want to create a small field guide for installing, configuring, and operating Juniper Networks routers, I thought it would be nice to return to a world in which we could document the product in under 1,000 pages. We created a small team of technical documentation writers and editors--Gary Drenan,...

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