Drawing on nationally representative telephone surveys conducted from 1995 to 2000, James Katz and Ronald Rice offer a rich and nuanced picture of Internet use in America. Using quantitative data, as well as case studies of Web sites, they explore the impact of the Internet on society from three perspectives: access to Internet technology (the digital divide), involvement with groups and communities through the Internet (social capital), and use of the Internet for social interaction and expression (identity). To provide a more comprehensive account of Internet use, the authors draw comparisons across media and include Internet nonusers and former users in their research. The authors call their research the Syntopia Project to convey the Internets role as one among a host of communication technologies as well as the synergy between peoples online activities and their real-world lives. Their major finding is that Americans use the Internet as an extension and enhancement...

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