Comprehensive yet accessible, this book provides a practical introduction to the skills, attitudes, and methods required to assess the worth and value of human services offered in public and private organizations in a wide range of fields. Readers are introduced to the need for such activities, the methods for carrying out evaluations, and the essential steps in organizing findings into reports. The book focuses on smaller projects carried out by an internal evaluator (i.e., on the work of people who are closely associated with the service to be evaluated), and is designed to help program planners, developers, and evaluators to work with program staff members who might be threatened by program evaluation. Features case studies and short profiles of individual program evaluators engaged in conducting evaluations in private service agencies, foundations, universities, and federal, state, and local governments. Program Evaluation: An...

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