The world of work and organization has become increasingly demanding and turbulent as firms respond to forces of globalization, the introduction of new technology, requirements to increase revenues while decreasing costs, and the needs of a more diverse workforce, while building organizational capability. Most organizations can acquire or copy technology, manufacturing processes, products and business strategies. However human resource management practices and organizational culture are difficult to copy and represent a truly unique competitive advantage.. Managers are coming to believe that the most important organizational resource is human. This collection presents research evidence and company examples developed over the past decade showing how to create organizations that add value to investors, customers and employees. It first illustrates why and how human resource management practices become a competitive advantage. These practices are also reviewed in an...

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