"Pfeiffer's Classic Activities for Interpersonal Communication" is a comprehensive resource filled with ready-made learning activities that you can immediately put to use in your ongoing effort to maintain and improve workplace communication. This important collection of timeless activities brings together classic resources drawn from more than thirty years of the Pfeiffer Annuals. Editor Jack Gordon, former chief editor of Training Magazine, has selected experiential learning activities, instruments, and discussion resources that both new and seasoned trainers can rely on to enhance training events on communication, customer service, sales, teamwork, or management development. "Pfeiffer's Classic Activities for Interpersonal Communication" includes: Tools and information about how personality types and cultural or gender differences influence communication; Experiential learning activities that build awareness of nonverbal communication; Activities...

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