Whilst there are many books on knowledge management there are few aimed directly at HR practitioners and the critical role that they can play in building a knowledge-centric culture. This practical book draws on the author's own experience, as well as that of leading-edge Human Resource and Knowledge Management practitioners (including Linda Holbeche, Elizabeth Lank, and David Snowden), each of whom recognize that building a knowledge-centric culture cannot be achieved through technology alone. It covers areas such as: Defining the key ingredients of a knowledge-centric culture; The changing structures, roles and responsibilities needed to create a knowledge-centric culture; HR's unique contribution to building a knowledge-centric culture, together with practical steps for getting started on the KM journey and for keeping the momentum going; Tools and techniques for: opening up a dialogue about why knowledge management is...

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