In businesses across the board, success or failure is often determined not simply by what we say but how we say it. The voice is our single most important communication tool. It defines who we are and affects how others respond to us. Voice expert Jeffrey Jacobi, who has been featured in The Wall Street Journal, Business Week, and USA Today, now shares his proven strategies for developing a voice with the power to command attention and get respect; a voice that can in a sale, close a deal, impress an employer and motivate people. Chockfull of self-tests, skill-building exercises, and sample speeches, this comprehensive resource gives anyone who speaks on the job the practical tools to send a clear and persuasive message. Step by step, speakers will learnhow to pinpoint and overcome common problems such as "sloppy" pronunciation, "rapid-fire" pace, "child-like" lilt, nasal whine, monotonous tone, and off-putting accents. Then, they'll master the secrets to building vocal strength and...

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