The speed with which companies are bringing new software products to market is having a serious impact on information technology use in organizations. As vendors release new software products, customers are faced with the prospect of upgrading to the newsoftware. If not managed properly, the upgrade might cost inordinate amounts of money and/or curtail employee productivity. To aid IT managers, Strategies for Managing Computer Software Upgrades provides strategies for managing issues associated with theimplementation of software upgrades. In addition, the book presents selected research papers, which provide in-depth treatment of the most critical aspects of software upgrade management.

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