o Show supervisors how to improve retention by helping new hires become effective members of the organization, not just perform the specific tasks they were hired to do o Uses a dynamic, field-tested, easy-to-follow 12-step process Demonstrates the shortcomings of most existing employee orientation programs, and uses a variation of the 12-stage process presented in How to Succeed in Your First Job to show supervisors and managers how they can effectively support and encourage new hires in their efforts to successfully acclimate to the organization.

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