Effective integration of core business application software with e-business applications and interfaces represents the cornerstone of a successful e-business launch. Without effective integration, the benefits of e-business cannot be recognized. Many of these benefits are key to the health of an organization, such as competitive advantage, increased revenue generation, cost savings due to operational efficiencies and productivity gains, reduction of cycle time and, of course, improvements in the quality of customer service. These are all the most common ROI (return on investment) identified as reasons for implementing e-business. But, some organizations have misjudged the importance of ensuring that their e-business initiatives are tightly coupled with, and in fact an extension of, their legacy application suites ? and so, their e-business launches have failed to recognize these benefits. In determining the best approaches for achieving e-business Application Integration, there...

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