Book DescriptionRecruitment, retention, and training?the three most challenging issues facing community human services organizations. Now supervisors, managers, and administrators have a practical guidebook for facing these challenges and staffing their agencies with dedicated, motivated direct support professionals. Each chapter of this easy-to-read handbook focuses on a critical workforce issue such as recruiting and hiring employees, socializing and supporting staff, strengthening commitment and skills through mentoring programs, building effective teams, fostering diversity and cultural competence, and designing and surviving organizational change. With the sensible, easy-to-implement suggestions in this invaluable book, readers will sharpentheir managerial expertise, reduce turnover, and build a more committed, skilled staff.

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