Managing the Challenges in Human Service Organizations: A Casebook offers current and aspiring human service managers a view into the kinds of experiences they will likely encounter to better prepare them for the world they are about to enter. The cases are inspired by real situations and are designed to encourage students to determine how they would act and work towards a resolution of the dilemmas presented. Key Features Simulates administrative dilemmas through cases that offer different aspects of agency administration and replicate aspects of actual practice Levels the learning field for students entering graduate human service management programs with different managerial experiences Orients students to the challenges of management by helping them develop mental models linked to the values of client-centered administration Helps students develop a beginning sense of competence and understanding of managerial work while refining their analytic skills Offers the opportunity for...

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