"Grady’s book encourages principals who are perpetually pressed for time to get to correspondence that languishes at the bottom of their to-do lists. My own correspondence has doubled since getting my hands on this book!" -Cathie West, Principal Mountain Way Elementary School, Granite Falls, WA "The letters cover a wide variety of topics and give administrators ideas on what kind of letters to write. After going through the letters, I realize that I need to send more letters of appreciation to parents and organizations." -Gina Segobiano, Principal/Superintendent Signal Hill School District 181, Belleville, IL Build a culture of care with positive communication! As the key communicators for schools, principals write a wide range of correspondence-from thank-you letters and congratulations to best wishes and other personal notes. Yet, this critical responsibility can easily...

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