Some of the territory explored in this book include: service-oriented architecture (SOA), business processing outsourcing (BPO), talent management, Web 2.0, Software-as-a-Service (Saas), social networking and HR in the public sector. And, there is one consistent thread throughout the chapters: Long-term organizational success is inexorably tied to HR s ability to redefine itself and take a strategic leadership position in the acquisition, development, and retention of human capital using concept-driven innovation and technology solutions that help drive profits to the bottom line.

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