Diane Marie Pinkard believes that society is experiencing yet another major, social paradigm shift - that people are once again appreciating the value of caring and trusting interpersonal relations in both the corporate world and the marketplace. She maintains that people still buy people, and they buy best from people who treat them like they matter. She teaches that successful selling is not only about closing the sale, its about building quality relationships, rich connections, and loyal trust - first with yourself, and then with your customers. No matter what your type of selling, you will find this book to be brimming with brilliant tools and techniques for improving both your personal and your professional life. A natural teacher, Diane will inspire you, she will challenge you, and she will delight you. Her approach is straight-up, genuine, and full of heart. She joyfully shares her street smarts and her delightful, heartwarming stories with the sincere intention of...

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