This introductory textbook is designed for a one-semester course on queueing theory that does not require a course in stochastic processes as a prerequisite. By integrating the necessary background on stochastic processes with the analysis of models, the work provides a sound foundational introduction to the modeling and analysis of queueing systems for a broad interdisciplinary audience of students in mathematics, statistics, and applied disciplines such as computer science, operations research, and engineering. Key features: * An introductory chapter including a historical account of the growth of queueing theory in the last 100 years. * A modeling-based approach with emphasis on identification of models using topics such as collection of data and tests for stationarity and independence of observations. * Rigorous treatment of the foundations of basic models commonly used in applications with appropriate references for advanced topics. * A chapter on modeling and analysis using...

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