Masterworks in process improvement and quality technology- by George Box and friends George Box has a unique ability to explain complex ideas simply and eloquently. This revised edition of his masterworks since 1982 clearly demonstrates the range of his wit and intellect. These fascinating readings represent the cornerstones in the theory and application of process improvement, product design, and process control. Readers will gain valuable insights into the fundamentals and philosophy of scientific method using statistics and how it can drive creativity and discovery. The book is divided into five key parts: * Part A, Some Thoughts on Quality Improvement, concerns the democratization of the scientific method and, in such papers as "When Murphy Speaks-Listen," advises managers to view operation of their processes as ongoing opportunities for improvement. * Part B, Design of Experiments for Process Improvement, illustrates the enormous advantages...

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